Freedom of Information and Protection of Privacy Act
Ontario, Chapter F.31

PART II -- FREEDOM OF INFORMATION


ACCESS TO RECORDS

Right of access
10. (1) Every person has a right of access to a record or a part of a record in the custody or under the control of an institution unless the record or the part of the record falls within one of the exemptions under sections 12 to 22 , the head shall disclose as much of the record as can reasonably be severed without disclosing the information that falls under one of the exemptions. [R.S.O. 1990, c.F.31, s.10.]

Obligation to disclose
11. (1) Despite any other provision of this Act, a head shall, as soon as practicable, disclose any record to the public or persons affected if the head has reasonable and probable grounds to believe that it is in the public interest to do so and that the record reveals a grave environmental, health or safety hazard to the public.
Notice
(2) Before disclosing a record under subsection (1), the head shall cause notice to be given to any person to whom the information in the record relates, if it is practicable to do so.
Contents of notice
(3) The notice shall contain,
(a) a statement that the head intends to release a record or a part of a record that may affect the interests of the person;
(b) a description of the contents of the record or part that relate to the person; and
(c) a statement that if the person makes representations forthwith to the head as to why the record or part thereof should not be disclosed, those representations will be considered by the head.
Representations
(4) A person who is given notice under subsection (2) may make representations forthwith to the head concerning why the record or part should not be disclosed. [R.S.O. 1990, c.F.31, s.11.]

EXEMPTIONS

Cabinet records
12. (1) A head shall refuse to disclose a record where the disclosure would reveal the substance of deliberations of the Executive Council or its committees, including,
(a) an agenda, minute or other record of the deliberations or decisions of the Executive Council or its committees;
(b) a record containing policy options or recommendations submitted, or prepared for submission, to the Executive Council or its committees;
(c) a record that does not contain policy options or recommendations referred to in clause (b) and that does contain background explanations or analyses of problems submitted, or prepared for submission, to the Executive Council or its committees for their consideration in making decisions, before those decisions are made and implemented;
(d) a record used for or reflecting consultation among ministers of the Crown on matters relating to the making of government decisions or the formulation of government policy;
(e) a record prepared to brief a minister of the Crown in relation to matters that are before or are proposed to be brought before the Executive Council or its committees, or are the subject of consultations among ministers relating to government decisions or the formulation of government policy; and
(f) draft legislation or regulations.
Exception
(2) Despite subsection (1), a head shall not refuse under subsection (1) to disclose a record where,
(a) the record is more than twenty years old; or
(b) the Executive Council for which, or in respect of which, the record has been prepared consents to access being given. [R.S.O. 1990, c.F.31, s.12.]

Advice to government
13. (1) A head may refuse to disclose a record where the disclosure would reveal advice or recommendations of a public servant, any other person employed in the service of an institution or a consultant retained by an institution.
Exception
(2) Despite subsection (1), a head shall not refuse under subsection (1) to disclose a record that contains,
(a) factual material;
(b) a statistical survey;
(c) a report by a valuator, whether or not the valuator is an officer of the institution;
(d) an environmental impact statement or similar record;
(e) a report of a test carried out on a product for the purpose of government equipment testing or a consumer test report;
(f) a report or study on the performance or efficiency of an institution, whether the report or study is of a general nature or is in respect of a particular program or policy;
(g) a feasibility study or other technical study, including a cost estimate, relating to a government policy or project;
(h) a report containing the results of field research undertaken before the formulation of a policy proposal;
(i) a final plan or proposal to change a program of an institution, or for the establishment of a new program, including a budgetary estimate for the program, whether or not the plan or proposal is subject to approval, unless the plan or proposal is to be submitted to the Executive Council or its committees;
(j) a report of an interdepartmental committee task force or similar body, or of a committee or task force within an institution, which has been established for the purpose of preparing a report on a particular topic, unless the report is to be submitted to the Executive Council or its committees;
(k) a report of a committee, council or other body which is attached to an institution and which has been established for the purpose of undertaking inquiries and making reports or recommendations to the institution;
(l) the reasons for a final decision, order or ruling of an officer of the institution made during or at the conclusion of the exercise of discretionary power conferred by or under an enactment or scheme administered by the institution, whether or not the enactment or scheme allows an appeal to be taken against the decision, order or ruling, whether or not the reasons,
(i) are contained in an internal memorandum of the institution or in a letter addressed by an officer or employee of the institution to a named person, or
(ii) were given by the officer who made the decision, order or ruling or were incorporated by reference into the decision, order or ruling.
Idem
(3) Despite subsection (1), a head shall not refuse under subsection (1) to disclose a record where the record is more than twenty years old or where the head has publicly cited the record as the basis for making a decision or formulating a policy. [R.S.O. 1990, c.F.31, s.13.]

Law enforcement
14. (1) A head may refuse to disclose a record where the disclosure could reasonably be expected to,
(a) interfere with a law enforcement matter;
(b) interfere with an investigation undertaken with a view to a law enforcement proceeding or from which a law enforcement proceeding is likely to result;
(c) reveal investigative techniques and procedures currently in use or likely to be used in law enforcement;
(d) disclose the identity of a confidential source of information in respect of a law enforcement matter, or disclose information furnished only by the confidential source;
(e) endanger the life or physical safety of a law enforcement officer or any other person;
(f) deprive a person of the right to a fair trial or impartial adjudication;
(g) interfere with the gathering of or reveal law enforcement intelligence information respecting organizations or persons;
(h) reveal a record which has been confiscated from a person by a peace officer in accordance with an Act or regulation;
(i) endanger the security of a building or the security of a vehicle carrying items, or of a system or procedure established for the protection of items, for which protection is reasonably required;
(j) facilitate the escape from custody of a person who is under lawful detention;
(k) jeopardize the security of a centre for lawful detention; or
(l) facilitate the commission of an unlawful act or hamper the control of crime.
Idem
(2) A head may refuse to disclose a record,
(a) that is a report prepared in the course of law enforcement, inspections or investigations by an agency which has the function of enforcing and regulating compliance with a law;
(b) that is a law enforcement record where the disclosure would constitute an offence under an Act of Parliament;
(c) that is a law enforcement record where the disclosure could reasonably be expected to expose the author of the record or any person who has been quoted or paraphrased in the record to civil liability; or
(d) that contains information about the history, supervision or release of a person under the control or supervision of a correctional authority.
Refusal to confirm or deny existence of record
(3) A head may refuse to confirm or deny the existence of a record to which subsection (1) or (2) apply.
Exception
(4) Despite clause (2)(a), a head shall disclose a record that is a report prepared in the course of routine inspections by an agency where that agency is authorized to enforce and regulate compliance with a particular statute of Ontario.
Idem
(5) Subsections (1) and (2) do not apply to a record on the degree of success achieved in a law enforcement program including statistical analyses unless disclosure of such a record may prejudice, interfere with or adversely affect any of the matters referred to in those subsections. [R.S.O. 1990, c.F.31, s.14.]

Relations with other governments
15. A head may refuse to disclose a record where the disclosure could reasonably be expected to,
(a) prejudice the conduct of intergovernmental relations by the Government of Ontario or an institution;
(b) reveal information received in confidence from another government or its agencies by an institution; or
(c) reveal information received in confidence from an international organization of states or a body thereof by an institution,
and shall not disclose any such record without the prior approval of the Executive Council. [R.S.O. 1990, c.F.31, s.15.]

Defence
16. A head may refuse to disclose a record where the disclosure could reasonably be expected to prejudice the defence of Canada or of any foreign state allied or associated with Canada or be injurious to the detection, prevention or suppression of espionage, sabotage or terrorism and shall not disclose any such record without the prior approval of the Executive Council. [R.S.O. 1990, c.F.31, s.16.]

Third party information
17. (1) A head shall refuse to disclose a record that reveals a trade secret or scientific, technical, commercial, financial or labour relations information, supplied in confidence implicitly or explicitly, where the disclosure could reasonably be expected to,
(a) prejudice significantly the competitive position or interfere significantly with the contractual or other negotiations of a person, group of persons, or organization;
(b) result in similar information no longer being supplied to the institution where it is in the public interest that similar information continue to be so supplied;
(c) result in undue loss or gain to any person, group, committee or financial institution or agency; or
(d) reveal information supplied to or the report of a conciliation officer, mediator, labour relations officer or other person appointed to resolve a labour relations dispute.
Tax information
(2) A head shall refuse to disclose a record that reveals information that was obtained on a tax return or gathered for the purpose of determining tax liability or collecting a tax.
Consent to disclosure
(3) A head may disclose a record described in subsection (1) or (2) if the person to whom the information relates consents to the disclosure. [R.S.O. 1990, c.F.31, s.17.]

Economic and other interests of Ontario
18. (1) A head may refuse to disclose a record that contains,
(a) trade secrets or financial, commercial, scientific or technical information that belongs to the Government of Ontario or an institution and has monetary value or potential monetary value;
(b) information obtained through research by an employee of an institution where the disclosure could reasonably be expected to deprive the employee of priority of publication;
(c) information where the disclosure could reasonably be expected to prejudice the economic interests of an institution or the competitive position of an institution;
(d) information where the disclosure could reasonably be expected to be injurious to the financial interests of the Government of Ontario or the ability of the Government of Ontario to manage the economy of Ontario;
(e) positions, plans, procedures, criteria or instructions to be applied to any negotiations carried on or to be carried on by or on behalf of an institution or the Government of Ontario;
(f) plans relating to the management of personnel or the administration of an institution that have not yet been put into operation or made public;
(g) information including the proposed plans, policies or projects of an institution where the disclosure could reasonably be expected to result in premature disclosure of a pending policy decision or undue financial benefit or loss to a person;
(h) questions that are to be used in an examination or test for an educational purpose;
(i) submissions under the Municipal Boundary Negotiations Act by a party municipality or other body before the matter to which the submissions relate is resolved under that Act.
Exception
(2) A head shall not refuse under subsection (1) to disclose a record that contains the results of product or environmental testing carried out by or for an institution, unless,
(a) the testing was done as a service to a person, a group of persons or an organization other than an institution and for a fee; or
(b) the testing was conducted as preliminary or experimental tests for the purpose of developing methods of testing. [R.S.O. 1990, c.F.31, s.18.]

Solicitor-client privilege
19. A head may refuse to disclose a record that is subject to solicitor-client privilege or that was prepared by or for Crown counsel for use in giving legal advice or in contemplation of or for use in litigation. [R.S.O. 1990, c.F.31, s.19.]

Danger to safety or health
20. A head may refuse to disclose a record where the disclosure could reasonably be expected to seriously threaten the safety or health of an individual. [R.S.O. 1990, c.F.31, s.20.]

Personal privacy
21. (1) A head shall refuse to disclose personal information to any person other than the individual to whom the information relates except,
(a) upon the prior written request or consent of the individual, if the record is one to which the individual is entitled to have access;
(b) in compelling circumstances affecting the health or safety of an individual, if upon disclosure notification thereof is mailed to the last known address of the individual to whom the information relates;
(c) personal information collected and maintained specifically for the purpose of creating a record available to the general public;
(d) under an Act of Ontario or Canada that expressly authorizes the disclosure;
(e) for a research purpose if,
(i) the disclosure is consistent with the conditions or reasonable expectations of disclosure under which the personal information was provided, collected or obtained,
(ii) the research purpose for which the disclosure is to be made cannot be reasonably accomplished unless the information is provided in individually identifiable form, and
(iii) the person who is to receive the record has agreed to comply with the conditions relating to security and confidentiality prescribed by the regulations; or
(f) if the disclosure does not constitute an unjustified invasion of personal privacy.
Criteria re invasion of privacy
(2) A head, in determining whether a disclosure of personal information constitutes an unjustified invasion of personal privacy, shall consider all the relevant circumstances, including whether,
(a) the disclosure is desirable for the purpose of subjecting the activities of the Government of Ontario and its agencies to public scrutiny;
(b) access to the personal information may promote public health and safety;
(c) access to the personal information will promote informed choice in the purchase of goods and services;
(d) the personal information is relevant to a fair determination of rights affecting the person who made the request;
(e) the individual to whom the information relates will be exposed unfairly to pecuniary or other harm;
(f) the personal information is highly sensitive;
(g) the personal information is unlikely to be accurate or reliable;
(h) the personal information has been supplied by the individual to whom the information relates in confidence; and
(i) the disclosure may unfairly damage the reputation of any person referred to in the record.
Presumed invasion of privacy
(3) A disclosure of personal information is presumed to constitute an unjustified invasion of personal privacy where the personal information,
(a) relates to a medical, psychiatric or psychological history, diagnosis, condition, treatment or evaluation;
(b) was compiled and is identifiable as part of an investigation into a possible violation of law, except to the extent that disclosure is necessary to prosecute the violation or to continue the investigation;
(c) relates to eligibility for social service or welfare benefits or to the determination of benefit levels;
(d) relates to employment or educational history;
(e) was obtained on a tax return or gathered for the purpose of collecting a tax;
(f) describes an individual's finances, income, assets, liabilities, net worth, bank balances, financial history or activities, or creditworthiness;
(g) consists of personal recommendations or evaluations, character references or personnel evaluations; or
(h) indicates the individual's racial or ethnic origin, sexual orientation or religious or political beliefs or associations.
Limitation
(4) Despite subsection (3), a disclosure does not constitute an unjustified invasion of personal privacy if it,
(a) discloses the classification, salary range and benefits, or employment responsibilities of an individual who is or was an officer or employee of an institution or a member of the staff of a minister;
(b) discloses financial or other details of a contract for personal services between an individual and an institution; or
(c) discloses details of a licence or permit or a similar discretionary financial benefit conferred on an individual by an institution or a head under circumstances where,
(i) the individual represents 1 per cent or more of all persons and organizations in Ontario receiving a similar benefit, and
(ii) the value of the benefit to the individual represents 1 per cent or more of the total value of similar benefits provided to other persons and organizations in Ontario.
Refusal to confirm or deny existence of record
(5) A head may refuse to confirm or deny the existence of a record if disclosure of the record would constitute an unjustified invasion of personal privacy. [R.S.O. 1990, c.F.31, s.21.]

Information soon to be published
22. A head may refuse to disclose a record where,
(a) the record or the information contained in the record has been published or is currently available to the public; or
(b) the head believes on reasonable grounds that the record or the information contained in the record will be published by an institution within ninety days after the request is made or within such further period of time as may be necessary for printing or translating the material for the purpose of printing it. [R.S.O. 1990, c.F.31, s.22.]

Exemptions not to apply
23. An exemption from disclosure of a record under sections 13 , 15 , 17 , 18 , 20 and 21 does not apply where a compelling public interest in the disclosure of the record clearly outweighs the purpose of the exemption. [R.S.O. 1990, c.F.31, s.23.]

ACCESS PROCEDURE

Request
24. (1) A person seeking access to a record shall make a request therefor in writing to the institution that the person believes has custody or control of the record and shall provide sufficient detail to enable an experienced employee of the institution, upon a reasonable effort, to identify the record.
Sufficiency of detail
(2) If the request does not sufficiently describe the record sought, the institution shall inform the applicant of the defect and shall offer assistance in reformulating the request so as to comply with subsection (1).
Request for continuing access to record
(3) The applicant may indicate in the request that it shall, if granted, continue to have effect for a specified period of up to two years.
Institution to provide schedule
(4) When a request that is to continue to have effect is granted, the institution shall provide the applicant with,
(a) a schedule showing dates in the specified period on which the request shall be deemed to have been received again, and explaining why those dates were chosen; and
(b) a statement that the applicant may ask the Commissioner to review the schedule.
Act applies as if new requests were being made
(5) This Act applies as if a new request were being made on each of the dates shown in the schedule. [R.S.O. 1990, c.F.31, s.24.]

Request to be forwarded
25. (1) Where an institution receives a request for access to a record that the institution does not have in its custody or under its control, the head shall make all necessary inquiries to determine whether another institution has custody or control of the record, and where the head determines that another institution has custody or control of the record, the head shall within fifteen days after the request is received,
(a) forward the request to the other institution; and
(b) give written notice to the person who made the request that it has been forwarded to the other institution.
Transfer of request
(2) Where an institution receives a request for access to a record and the head considers that another institution has a greater interest in the record, the head may transfer the request and, if necessary, the record to the other institution, within fifteen days after the request is received, in which case the head transferring the request shall give written notice of the transfer to the person who made the request.
Greater interest
(3) For the purpose of subsection (2), another institution has a greater interest in a record than the institution that receives the request for access if,
(a) the record was originally produced in or for the other institution; or
(b) in the case of a record not originally produced in or for an institution, the other institution was the first institution to receive the record or a copy thereof.
When transferred request deemed made
(4) Where a request is forwarded or transferred under subsection (1) or (2), the request shall be deemed to have been made to the institution to which it is forwarded or transferred on the day the institution to which the request was originally made received it.
Institution
(5) In this section, "institution" includes an institution as defined in section 2 of the Municipal Freedom of Information and Protection of Privacy Act . [R.S.O. 1990, c.F.31, s.25.]

Notice by head
26. Where a person requests access to a record, the head of the institution to which the request is made or if a request is forwarded or transferred under section 25 , the head of the institution to which it is forwarded or transferred, shall, subject to sections 27 and 28 , within thirty days after the request is received,
(a) give written notice to the person who made the request as to whether or not access to the record or a part thereof will be given; and
(b) if access is to be given, give the person who made the request access to the record or part thereof, and where necessary for the purpose cause the record to be produced. [R.S.O. 1990, c.F.31, s.26.]

Extension of time
27. (1) A head may extend the time limit set out in section 26 for a period of time that is reasonable in the circumstances, where,
(a) the request is for a large number of records or necessitates a search through a large number of records and meeting the time limit would unreasonably interfere with the operations of the institution; or
(b) consultations with a person outside the institution are necessary to comply with the request and cannot reasonably be completed within the time limit.
Notice of extension
(2) Where a head extends the time limit under subsection (1), the head shall give the person who made the request written notice of the extension setting out,
(a) the length of the extension;
(b) the reason for the extension; and
(c) that the person who made the request may ask the Commissioner to review the extension. [R.S.O. 1990, c.F.31, s.27.]

Notice to affected person
28. (1) Before a head grants a request for access to a record,
(a) that the head has reason to believe might contain information referred to in subsection 17(1) that affects the interest of a person other than the person requesting information; or
(b) that is personal information that the head has reason to believe might constitute an unjustified invasion of personal privacy for the purposes of clause 21(1)(f) ,
the head shall give written notice in accordance with subsection (2) to the person to whom the information relates.
Contents of notice
(2) The notice shall contain,
(a) a statement that the head intends to release a record or part thereof that may affect the interests of the person;
(b) a description of the contents of the record or part thereof that relate to the person; and
(c) a statement that the person may, within twenty days after the notice is given, make representations to the head as to why the record or part thereof should not be disclosed.
Time for notice
(3) The notice referred to in subsection (1) shall be given within thirty days after the request for access is received or, where there has been an extension of a time limit under subsection 27(1) , within that extended time limit.
Notice of delay
(4) Where a head gives notice to a person under subsection (1), the head shall also give the person who made the request written notice of delay, setting out,
(a) that the record or part thereof may affect the interests of another party;
(b) that the other party is being given an opportunity to make representations concerning disclosure; and
(c) that the head will within thirty days decide whether or not to disclose the record.
Representation re disclosure
(5) Where a notice is given under subsection (1), the person to whom the information relates may, within twenty days after the notice is given, make representations to the head as to why the record or the part thereof should not be disclosed.
Representation in writing
(6) Representations under subsection (5) shall be made in writing unless the head permits them to be made orally.
Decision re disclosure
(7) The head shall, within thirty days after the notice under subsection (1) is given, but not before the earlier of,
(a) the day the response to the notice from the person to whom the information relates is received; or
(b) twenty-one days after the notice is given,
decide whether or not to disclose the record or the part thereof and give written notice of the decision to the person to whom the information relates and the person who made the request.
Notice of head's decision to disclose
(8) Where a head decides to disclose a record or part thereof under subsection (7), the head shall state in the notice that,
(a) the person to whom the information relates may appeal the decision to the Commissioner within thirty days after the notice is given; and
(b) the person who made the request will be given access to the record or to a part thereof, unless an appeal of the decision is commenced within thirty days after the notice is given.
Access to be given unless affected person appeals
(9) Where, under subsection (7), the head decides to disclose the record or a part thereof, the head shall give the person who made the request access to the record or part thereof within thirty days after notice is given under subsection (7), unless the person to whom the information relates asks the Commissioner to review the decision. [R.S.O. 1990, c.F.31, s.28.]

Contents of notice of refusal
29. (1) Notice of refusal to give access to a record or a part thereof under section 26 shall set out,
(a) where there is no such record,
(i) that there is no such record, and
(ii) that the person who made the request may appeal to the Commissioner the question of whether such a record exists; or
(b) where there is such a record,
(i) the specific provision of this Act under which access is refused,
(ii) the reason the provision applies to the record,
(iii) the name and position of the person responsible for making the decision, and
(iv) that the person who made the request may appeal to the Commissioner for a review of the decision.
Idem
(2) Where a head refuses to confirm or deny the existence of a record as provided in subsection 14(3) (law enforcement) or subsection 21(5) (unjustified invasion of personal privacy), the head shall state in the notice given under section 26 ,
(a) that the head refuses to confirm or deny the existence of the record;
(b) the provision of this Act on which the refusal is based;
(c) the name and office of the person responsible for making the decision; and
(d) that the person who made the request may appeal to the Commissioner for a review of the decision.
Idem
(3) Where a head refuses to disclose a record or part thereof under subsection 28(7) , the head shall state in the notice given under subsection 28(7) ,
(a) the specific provision of this Act under which access is refused;
(b) the reason the provision named in clause (a) applies to the record;
(c) the name and office of the person responsible for making the decision to refuse access; and
(d) that the person who made the request may appeal to the Commissioner for a review of the decision.
Deemed refusal
(4) A head who fails to give the notice required under section 26 or subsection 28(7) concerning a record shall be deemed to have given notice of refusal to give access to the record on the last day of the period during which notice should have been given. [R.S.O. 1990, c.F.31, s.29.]

Copy of record
30. (1) Subject to subsection (2), a person who is given access to a record or a part thereof under this Act shall be given a copy thereof unless it would not be reasonably practicable to reproduce the record or part thereof by reason of its length or nature, in which case the person shall be given an opportunity to examine the record or part thereof in accordance with the regulations.
Access to original record
(2) Where a person requests the opportunity to examine a record or a part thereof and it is reasonably practicable to give the person that opportunity, the head shall allow the person to examine the record or part thereof in accordance with the regulations.
Copy of part
(3) Where a person examines a record or a part thereof and wishes to have portions of it copied, the person shall be given a copy of those portions unless it would not be reasonably practicable to reproduce them by reason of their length or nature. [R.S.O. 1990, c.F.31, s.30.]

INFORMATION TO BE PUBLISHED OR AVAILABLE

Publication of information re institutions
31. The responsible minister shall cause to be published annually a compilation listing all institutions and, in respect of each institution, setting out,
(a) where a request for a record should be made;
(b) the name and office of the head of the institution;
(c) where the material referred to in sections 32 , 33 , 34 and 45 has been made available; and
(d) whether the institution has a library or reading room which is available for public use, and if so, its address. [R.S.O. 1990, c.F.31, s.31.]

Operation of institutions
32. The responsible minister shall cause to be published annually an indexed compilation containing,
(a) a description of the organization and responsibilities of each institution including details of the programs and functions of each division or branch of each institution;
(b) a list of the general classes or types of records prepared by or in the custody or control of each institution;
(c) the title, business telephone number and business address of the head of each institution; and
(d) any amendment of information referred to in clause (a), (b) or (c) that has been made available in accordance with this section. [R.S.O. 1990, c.F.31, s.32.]

Institution documents
33. (1) A head shall make available, in the manner described in section 35 ,
(a) manuals, directives or guidelines prepared by the institution, issued to its officers and containing interpretations of the provisions of any enactment or scheme administered by the institution where the interpretations are to be applied by, or are to be guidelines for, any officer who determines,
(i) an application by a person for a right, privilege or benefit which is conferred by the enactment or scheme,
(ii) whether to suspend, revoke or impose new conditions on a right, privilege or benefit already granted to a person under the enactment or scheme, or
(iii) whether to impose an obligation or liability on a person under the enactment or scheme; or
(b) instructions to, and guidelines for, officers of the institution on the procedures to be followed, the methods to be employed or the objectives to be pursued in their administration or enforcement of the provisions of any enactment or scheme administered by the institution that affects the public.
Deletions
(2) A head may delete from a document made available under subsection (1) any record or part of a record which the head would be entitled to refuse to disclose where the head includes in the document,
(a) a statement of the fact that a deletion has been made;
(b) a brief statement of the nature of the record which has been deleted; and
(c) a reference to the provision of this Act on which the head relies. [R.S.O. 1990, c.F.31, s.33.]

Annual report of head
34. (1) A head shall make an annual report, in accordance with subsection (2), to the Commissioner.
Contents of report
(2) A report made under subsection (1) shall specify,
(a) the number of requests under this Act for access to records made to the institution;
(b) the number of refusals by the head to disclose a record, the provisions of this Act under which disclosure was refused and the number of occasions on which each provision was invoked;
(c) the number of uses or purposes for which personal information is disclosed where the use or purpose is not included in the statements of uses and purposes set forth under clauses 45(d) and (e) ;
(d) the amount of fees collected by the institution under section 57 ; and
(e) any other information indicating an effort by the institution to put into practice the purposes of this Act. [R.S.O. 1990, c.F.31, s.34.]

Documents made available
35. (1) The responsible minister shall cause the materials described in sections 31 , 32 and 45 to be made generally available for inspection and copying by the public and shall cause them to be made available to the public in the reading room, library or office designated by each institution for this purpose.
Idem
(2) Every head shall cause the materials described in sections 33 and 34 to be made available to the public in the reading room, library or office designated by each institution for this purpose. [R.S.O. 1990, c.F.31, s.35.]

Information from heads
36. Every head shall provide to the responsible minister at the responsible minister's request, the information needed by the responsible minister to prepare the materials described in sections 31 , 32 and 45 . [R.S.O. 1990, c.F.31, s.36.]

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